Welcome!
I am so excited to start working together. I take great pride in working with my clients and being the Operations guru to show you what amazing things are possible! Remember, this is a partnership and together we will tackle the tasks needed to turn those business dreams into reality.
Please review this Welcome Kit, as you’ll find the best way to contact me, how I work, and our next steps.
I look forward to working together!
Laura
Important Info
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Meetings
Depending on our partnership, we will most likely have weekly meetings (at least). I ask that if you need to cancel, please provide 24-hour notice. In turn, I promise to be mindful of your time.
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Invoicing & Payments
Unless otherwise stated in our contract, services are prepaid and invoices are sent electronically every 30 days. Work will commence once payment is received. Always refer back to our agreed upon contract for specifics related to our work together.
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Password Sharing
I will need access into the various platforms you use to run your business. You can share the login and password information either via Lastpass or in a Google sheet.
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Refunds
When you buy a package or a certain number of hours, I commit to having enough time available to serve you. My commitment to you affects how I work with my other clients. For that reason, we don’t offer refunds on unused hours or allow unused hours to roll over.
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Deliverables
To stay organized, we will have a shared Google folder. If you have folders and documents I will need access to, you can share them to hello@subsupporther.com.
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